When it comes to SEO and online marketing, restaurants have something going for them that many other types of business don’t - specialty directories and online reviews from patrons.
 You can find extensive lists of directories, including specialties, at www.isedb.com - but a list doesn’t necessarily tell you which ones turn out to be the most useful.
 For restaurant sites I recommend starting out by making sure that your restaurant is found in Google Local (a.k.a. Google Maps), Yahoo Local, and Local.com . If you aren’t listed there, all three make it easy for you to add your business. Also, be sure your street address is in visibile text on at least one page of your site, preferably all of them in the footer. Search engines catering to local search can’t list you if they can’t tell exactly where you’re located. It may seem like an obvious piece of advice, but you’d be surprised how many sites miss this important point.
You can also list your restaurant for free at www.restaurants.com and http://chefmoz.org.
Just getting listed is only the beginning. Many search engines, especially Google, will display review ratings next to their search results. This is only my opinion - I can’t back it up with any proof or statements from Google - but I believe that the more online reviews you get, especially good ones, will have an influence on the positioning of your site when patrons use a local search to find a place to dine.
Google and Yahoo, as well as restaurants.com, allow for adding a review or rating directly from within their local results - but you have to have a user login to do it.
This is for a very good reason - it discourages restaurant owners from writing fake reviews or trying to write multiple reviews. This also makes it difficult to take written comments from patrons and post them yourself (unless you post them on your own website, which is just fine!)
Please note- if you are restaurant owner and you embark on a review campaign, DO NOT, and I really mean it, get tempted to try faking your way through posting reviews. Not only is it against the terms of use for most SE’s and restaurant directory sites, it is actually traceable because of your login and can cause you BIG trouble.
So - if you want your patrons to do fair and honest online reviews for you, how do you encourage them AND make it easy?
Well folks, now we get to the meat of the matter. I have found a wonderful restaurant directory called www.we8there.com. Not only is it the easiest site to navigate if you’re searching for places to eat, it is also the easiest I’ve found for adding a review or rating. It does ask the reviewer to enter an email address in the process - that’s to keep everybody honest - but apart from that, it is easy to use. They do charge for a listing, at three optional levels - I use the enhanced listing at $110 - but this is a bargain in the world of ‘pay-for-review’ directories. This is the online restaurant directory of choice for me!
So what do you do next?
First, promote online reviews on your own website. Just put a little blurb somewhere saying something like “Review us online - it’s fast and easy! Tell everyone in town what you thought of our food and service.” And include a link that will take your site visitors directly to your listing at www.we8there.com. No hoops, no pre-login, no navigating required.
Then, you might consider putting the URL to we8there.com (or the full URL to your own listing page there) on tabletop comment cards or checkout receipts, and ask your patrons to do a review at their convenience. And don’t forget to tell them how much you appreciate their feedback and honest opinions!!
Try it, you’ll like it……